Welcome to Frank, your digital insurance assistant. This Privacy Policy explains how we collect, use, and share information about you when you interact with our assistant through our website and Whatsapp. We comply with the General Data Protection Regulation (GDPR) to ensure that your personal data is processed lawfully, transparently, and securely.
Personal Information: Includes but is not limited to your name, address, email address, telephone number, and details about your insurance policies.
Automatically Collected Information: Device information, IP addresses, and usage data.
Legal Basis for Processing: We process your information based on consent, the necessity to fulfill our contract with you, compliance with our legal obligations, and our legitimate interests.
Personalization: To provide personalized insurance advice and automate tasks.
Features: To improve service functionality and develop new features.
Automated Decision-Making: We may use your information to make automated decisions about your insurance needs based on the data you provide.
Insurance Providers: To manage and obtain insurance products.
Service Providers: For operations like data hosting and software maintenance.
Legal Requirements: If compelled by law or to protect our legal rights.
We implement stringent security measures to protect your data. Information may be stored or processed outside of the EU, in which case we ensure adequate protections are in place such as Standard Contractual Clauses.
Access, Correction, Deletion: You can access, correct, or request deletion of your personal data.
Withdraw Consent: You may withdraw your consent at any time.
Data Portability: You can request a copy of your data in a machine-readable format.
Object and Restrict Processing: You have rights to object to or restrict how we process your data.
Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.
Cookies help us track and target the interests of our users to enhance the experience on our platforms.
We ask for users consent every time that we track our users, and users are able to opt out of such tracking.
We may update this policy from time to time. We will notify you of any significant changes by revising the date at the top of the policy.
Contact Details: info@meet-frank.com